Returns & Exchanges

At Flowers, we want you to be completely satisfied with your home decor and floral arrangements. If you are not happy with your purchase, we offer a 30-day return window for most items in their original condition.

1

Initiate Your Return

Log into your account and select the order containing the items you wish to return to generate a return authorization number.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing