Returns & Exchanges
At Flowers, we want you to be completely satisfied with your home decor and floral arrangements. If you are not happy with your purchase, we offer a 30-day return window for most items in their original condition.
Initiate Your Return
Log into your account and select the order containing the items you wish to return to generate a return authorization number.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing